PROJECT MANAGEMENT · OPERATIONS · LEADERSHIP

Turning complex work into organized results.

Business Administration graduate and operations leader focused on project management, process improvement, and building better ways of working.

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BA Interdisciplinary Studies: Business Administration
CAPM Certified Associate in Project Management
2+ yrs Leadership & Operations

CURRENT FOCUS

Project Management
& Process Improvement

Bringing practical leadership experience together with formal business and project management training.

Based in Colorado Springs, Colorado
Education University of Oklahoma

01 / ABOUT

Practical experience.
Professional foundation.

My background combines transformational leadership values with a foundation in business administration, organizational leadership, and project management.

I enjoy solving operational problems, improving workflows, coordinating people and resources, and turning ideas into organized, executable plans.

I'm especially interested in opportunities where strong communication, structured thinking, and continuous improvement can create measurable value.

02 / EXPERIENCE

Experience that translates.

Leadership, operations, people, and projects.

JAN 2024 — PRESENT

Kitchen Supervisor

Mackenzie Place

Coordinate operations within a senior living environment, aligning staff to company standards, resource allocation, and stakeholder needs to deliver consistent outcomes. Lead operational initiatives, resolve execution challenges, maintain quality standards, and identify opportunities to improve processes and workflows.

Stakeholder Engagement Resource Coordination Process Improvement Risk & Issue Resolution Quality Management Team Leadership
AUG 2021 — JAN 2024

Freelance Drafter

Freelance / Contract

Produced technical CAD drawings and documentation for client projects, translating project requirements, field measurements, and design concepts into accurate, inspection-ready deliverables. Collaborated with clients to refine layouts and proposed modifications while ensuring drawings aligned with applicable codes, specifications, and project requirements.

Requirements Gathering Stakeholder Collaboration Technical Documentation Scope Definition Quality Management Regulatory Compliance
PROJECT WORK

Cross-Functional Project Leadership

Selected operational & event initiatives

Planned and executed initiatives involving scope definition, scheduling, resources, stakeholders, quality standards, and execution. These projects provide practical examples of project-management principles in action.

Planning Stakeholders Risk Execution

03 / SELECTED WORK

Projects that show how I work.

From concept to execution.

01

CAD / TECHNICAL DOCUMENTATION

Warehouse Mapping & CAD Development

Mapped existing conditions, documented gas lines, and translated client concepts into validated CAD drawings for proposed interior additions.

View Project →
02

EVENT PROGRAM / PROJECT COORDINATION

Passport Dinner Series

A recurring international dining experience requiring planning, coordination, themed execution, and consistent delivery across multiple events.

View Project →
03

CAD / SPACE PLANNING

Retail Operations Center Conversion

Supported the conversion of an existing gas station into a multi-tenant retail facility by assessing space requirements, developing interior modifications, and producing inspection ready CAD documentation.

View Project →
04

PROGRAM / EVENT ELEVATION

Holiday Event Elevation

An initiative focused on improving the planning, consistency, and execution of holiday experiences through structured coordination and continuous improvement.

View Project →

04 / EDUCATION & CREDENTIALS

2021–2023

University of Oklahoma — Gibbs College of Architecture

Architectural studies focused on design development, technical drawing, spatial planning, and architectural documentation.

2025

University of Oklahoma

Bachelor of Arts in Interdisciplinary Studies: Business Administration

CERT

CAPM

Certified Associate in Project Management

NEXT

PMP

Approved to sit for the Project Management Professional examination.

05 / RECOMMENDATIONS

What others say about my work.

Leadership, reliability, and execution.

“

Phoenix has a strong ability to understand the larger purpose of a project while still giving proper attention to the details that determine whether it succeeds. He could take a complex operational need, help organize it into an actionable plan, and produce clear documentation that allowed the rest of the team to move forward with confidence.

Scott Huggins

Director of Manufacturing · ProOK Processing

Project Management Process Improvement Infrastructure Planning
“

Phoenix consistently demonstrated a strong work ethic, adaptability, and a willingness to take on new challenges. His attention to detail, strong problem-solving skills, and practical approach consistently helped us develop efficient solutions and successfully execute numerous initiatives.

Joe Wilson

Owner · Salute Bene

CAD Space Planning Problem Solving

06 / CONTACT

Let's build something
better.

Interested in working together or learning more about my experience?

Get In Touch LinkedIn Download Resume

CAD / TECHNICAL DOCUMENTATION

Warehouse Mapping & CAD Development

Mapped existing conditions, documented active gas lines, and translated client concepts into validated CAD drawings for proposed interior additions.

PROJECT OBJECTIVE

Map the warehouse floor, document active gas lines, and develop drawings for proposed interior additions based on client concepts and existing site conditions.

MY ROLE

Field Measurement Requirements Gathering CAD Drafting Stakeholder Collaboration Technical Documentation Quality Control

PROJECT APPROACH

01

Assess

Conducted wall to wall field measurements and documented existing conditions throughout the warehouse.

02

Identify

Located and documented active gas lines and identified existing conditions relevant to upcoming inspections.

03

Develop

Translated client sketches and collaborative ideas into proposed interior additions within the CAD environment.

04

Validate

Checked dimensions, layouts, and proposed additions before preparing the documentation as project deliverables.

PROJECT PERSPECTIVE

From field conditions to inspection-ready deliverables.

This project required translating an existing physical space into an accurate digital representation while incorporating proposed changes based on client requirements.

I began by measuring the warehouse, documenting existing conditions, and identifying active gas lines. From there, I translated client sketches and collaborative ideas into CAD drawings, validating dimensions and proposed additions before preparing the documentation for upcoming inspections.

The project required balancing requirements gathering, stakeholder input, field verification, technical accuracy, and deliverable quality within a week timeframe.

EVENT PROGRAM / PROJECT COORDINATION

Passport Dinner Series

Developed and coordinated a recurring international dining program, balancing themed experiences with operational requirements and consistent execution across multiple events.

PROJECT OBJECTIVE

Develop a recurring international dining experience that provided a consistent framework while allowing each event to reflect a distinct cuisine, theme, and guest experience.

MY ROLE

Project Planning Stakeholder Coordination Resource Planning Operational Execution Quality Management Continuous Improvement

PROJECT APPROACH

01

Define

Established the concept, requirements, and expectations for each event while maintaining consistency across the overall series.

02

Plan

Coordinated menus, preparation requirements, staffing, resources, and operational needs ahead of each event.

03

Coordinate

Aligned staff and stakeholders around responsibilities, timelines, resources, and execution requirements.

04

Execute & Improve

Managed execution while identifying opportunities to improve future events and maintain consistent quality throughout the series.

PROJECT PERSPECTIVE

Turning individual events into a repeatable program.

The Passport Dinner Series required more than planning individual meals. Each event needed to fit within a larger program while still providing a distinct experience for residents and guests.

The project required coordinating culinary requirements, staffing, resources, timing, and stakeholder expectations while maintaining consistent standards from one event to the next.

The experience reinforced the importance of structured planning, stakeholder communication, resource coordination, and continuous improvement when managing recurring initiatives.

CAD / SPACE PLANNING

Retail Operations Center Conversion

Supported the conversion of an existing Valero gas station into a multi-tenant retail operations center by translating client requirements into a practical interior layout.

PROJECT OBJECTIVE

Transform an existing gas station into a shared retail operations center capable of supporting multiple businesses within the existing building footprint.

MY ROLE

Requirements Gathering Field Measurement Space Planning Stakeholder Collaboration Technical Documentation Regulatory Compliance

PROJECT APPROACH

01

Assess

Measured and documented the existing building to establish accurate baseline conditions for the proposed conversion.

02

Analyze

Evaluated the available space and client requirements to determine how multiple businesses could operate within the existing structure.

03

Develop

Recommended the placement and sizing of an interior separation wall to create distinct business spaces without requiring exterior modifications.

04

Document

Produced properly scaled and dimensioned CAD documentation suitable for city review and project inspection requirements.

PROJECT PERSPECTIVE

Maximizing an existing space without expanding the footprint.

The challenge was to transform an existing commercial building into a space capable of supporting multiple businesses without making exterior modifications.

My role involved measuring the existing structure, understanding the client's operational requirements, and developing a practical interior solution. The proposed separation wall created distinct business areas while allowing the existing building footprint to remain unchanged.

The project demonstrates the importance of requirements analysis, stakeholder collaboration, spatial problem solving, scope awareness, and accurate documentation when translating a client's concept into an executable plan.

PROGRAM / EVENT ELEVATION

Holiday Event Elevation

An initiative focused on improving the planning, consistency, and execution of holiday experiences through structured coordination and continuous improvement.

PROJECT OBJECTIVE

Elevate holiday experiences through more intentional planning, improved coordination, consistent standards, and stronger execution.

MY ROLE

Planning Stakeholder Coordination Resource Management Quality Management Continuous Improvement

PROJECT APPROACH

01

Planning

Established expectations and requirements ahead of each holiday event to support organized execution.

02

Coordination

Aligned staff, resources, and stakeholders around event requirements and execution.

03

Quality

Maintained operational and presentation standards while adapting plans to changing conditions.

04

Continuous Improvement

Evaluated execution and identified opportunities to improve future holiday experiences.

PROJECT PERSPECTIVE

Turning individual events into a more consistent program.

Rather than treating each holiday as an isolated event, the initiative focused on developing a consistent planning and execution approach that could be applied throughout the year.

The project required balancing event requirements, operational resources, stakeholder expectations, and quality standards while adapting to the needs of each individual occasion.

The initiative demonstrates the value of structured planning, stakeholder coordination, quality management, and continuous improvement when managing recurring operational initiatives.